Effective Date: January 12, 2026

At Joslin Solutions, we value your privacy. This policy explains what information we collect from you, how we use it, and how we keep it safe. By using our website and services, you agree to the terms outlined here.

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1. Information We Collect

We only collect information that you voluntarily provide to us when you request a quote, book a service, or contact us. This includes:

• Identity Data: Name and signature.

• Contact Data: Email address, phone number, and physical service address.

• Service Data: Details about your home (square footage, window count) and service history.

• Payment Data: If you pay via our website, your payment is processed securely by our third-party processor (Wix/Square). We do not store your full credit card details on our local systems.

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2. How We Use Your Information

We use your data to:

• Provide accurate quotes and perform the requested cleaning services.

• Send appointment confirmations, reminders, and invoices.

• Communicate with you regarding your service or any changes to your booking.

• Maintain our internal business records.

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3. How Your Data is Stored

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications on secure servers behind a firewall.

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Additionally, we maintain a secure, private CRM (Customer Relationship Management) list for our internal scheduling and records. We do not sell, rent, or share your personal information with third-party marketers.

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4. Cookies and Tracking Tools

Like most websites, Wix uses "cookies" to ensure our site runs smoothly and to understand how visitors use our pages. You can choose to disable cookies through your browser settings, though some parts of our site may not function properly as a result.

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5. Your Rights

You have the right to:

• Ask us what information we have about you.

• Request that we correct or update your information.

• Request that we delete your personal data from our records (subject to legal or billing record requirements).

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6. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to check this page occasionally.

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7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Joslin Solutions

Email: JoslinSolutions@gmail.com

Phone: (279) 226-3045